CareFlight’s Board of Directors ensure we stay true to our vision and uphold our code of conduct and ethics.

CareFlight’s goal is to provide a world class rapid response medical retrieval service.

In achieving this goal, CareFlight’s Board of Directors and employees are expected to conduct themselves ethically and to adhere to the highest standards of integrity and professionalism.

Our Corporate Governance statement

Code of conduct and ethics

The community has a right to expect that charitable organisations are conducted efficiently and effectively, with integrity and transparency.

The CareFlight Code of Conduct and Ethics prescribes behavioural, professional and ethical standards expected of the Board of Directors and employees in carrying out their duties. The Code is intended to ensure employees perform their duties in a professional manner which demonstrates respect for the individual, promotes public confidence and trust in charities and enhances CareFlight’s reputation in the community.

CareFlight seeks to promote an organisational culture that reflects the underlying values of fairness, respect and integrity.

The Code of Conduct and Ethics aims to ensure that CareFlight employees are aware of their rights and responsibilities. The Code also fosters a work environment which promotes peak performance and a fulfilling and enjoyable work experience.

The Code of Conduct and Ethics is set out in full in CareFlight’s Policy & Procedures Manual.

The Board

The Board’s role is to:

  • Provide strategic leadership and direction for CareFlight
  • Set management’s goals and approve the annual budget
  • Monitor and review the Company’s risk management strategies including the integrity of internal control and management information systems.

The Board constantly monitors and reviews the Company’s compliance with its statutory obligations. This ensures that the Company meets its legal obligations. It also provides assurance to CareFlight supporters that their decision to support CareFlight is making a difference to the community.

The Board appoints and monitors the performance of the Chief Executive Officer. The CEO is accountable to the Board for the management of CareFlight within the policy and delegated authority levels approved by the Board.

Directors are expected to act with the highest ethical standards, having regard to CareFlight’s vision, mission and guiding principles, charitable status and community service ethos. The Board supports and observes the Code of Conduct for Directors issued by the Australian Institute of Company Directors.

A full description of the Board’s role appears in the Corporate Governance Statement.

Board members

The Hon Dr Andrew Refshauge MBBS, FAICD

Independent Non-Executive Director Chairperson of the Board

Andrew was the Deputy Premier of NSW from 1995 until 2005, and a former Treasurer and Health Minister. Andrew is also Chair of the NSW Far West Local Health District. During his political career, he also held portfolio responsibilities in Aboriginal Affairs, Planning, Housing, State Development and Education and Training. Prior to his parliamentary service, he was a medical practitioner and served as Senior Medical Officer at the Aboriginal Medical Service in Redfern, NSW.

Mick Frewen, BA, MMgt, GAICD

Chief Executive Officer

Mick has many years of management experience in the aeromedical retrieval and medical services sector coming to CareFlight after a long career with International SOS. Mick commenced his career in the military, serving for 20 years in the army in Commando and SAS roles, retiring with the rank of Lieutenant Colonel. Mick’s demonstrated experience in leading organisations in challenging commercial and military roles, combined with his experience in and knowledge of the emergency medical retrieval sector, make him eminently well qualified to lead CareFlight.

Patricia Angus PSM, MTH

Independent Non-Executive Director

Trish spent 26 years in the NT Public Service. A senior executive, she worked predominantly in health, housing, human services, local government and Aboriginal Affairs. After her retirement, she was appointed a member of the Top End Health Service Board. Prior to joining the NT Public Service, Trish worked in diverse areas including public hospitals, the Australian Defence Force and the community sector. Trish was awarded the Public Service Medal in the 2013 Australia Day Honours Awards. Trish has been a Director since June 2013.

Sue Bailey GradDipMktg MAICD

Independent Non-Executive Director

Sue has over 30 years’ experience in telecommunications. She has worked for Telstra, Virgin Mobile in Australia and the USA, and most recently Optus where she was a member of the executive leadership team. From 2010 to 2013, she was the CEO of Virgin Mobile Australia. Sue has a wealth of experience in marketing, large-scale business transformation and complex project management. She is also a Director of Chorus Limited, an ASX and NZX-listed New Zealand telecommunications infrastructure business. Sue has been a Director since September 2020.

Dr Robert Turner MBBS (Hons), FANZCA (ANZCA), Dip DHM (SPUMS), Dip  Advanced DHM (ANZCA)

Independent Non-Executive Director

Rob is a former CareFlight Registrar and Specialist who completed more than 300 missions with the organisation. He currently holds various positions at Prince of Wales Hospital as a Senior Staff Specialist in Anaesthesia and Diving and Hyperbaric Medicine and Administrative Head, Anaesthesia. Rob also dedicates his time to training the next generation of doctors, acting as a mentor and lecturer for medical students, resident medical officers, registrars and consultants at the University of New South Wales and Prince of Wales Hospital. Rob is also co-Chair of the Prince of Wales Clinical Council. He balances these roles along with his position as Commander in the Royal Australian Navy. Rob has been a Director since October 2019.

Ian Vanderbeek, BBus, GAICD

Independent Non-Executive Director

Ian started his aviation career in 1981 as a pilot in Papua New Guinea before moving to Europe in 1988 to fly for a large London-based charter airline. There he transitioned into aviation management, with responsibility for safety and quality functions within the airline. He was then appointed Operations Director, and later Managing Director. He has over two decades’ experience as a Managing Director and CEO of fixed wing and rotary aviation companies. In addition to his European experience, Ian has also worked in regional and corporate aviation in Australia and Asia. Ian has been a Director since December 2016.

Jodie Baker, B.Comm UWA, GAICD, TFASFA

Independent Non-Executive Director

Jodie has over 30 years’ experience in corporate/investment banking and funds management. Jodie’s executive experience includes being a managing partner of board, risk, and governance advisory firm Blackhall & Pearl; CEO/MD of fintech business Morgij Analytics and senior executive risk roles at ANZ, Société Générale and BT Financial Group. She is currently on the Boards of Beyond Bank, where she chairs the Risk Committee and Federal Government agency, and Export Finance Australia, where she chairs the Audit and Risk Committee. Jodie has been a Director since October 2022.

Erin McMullen 

Company Secretary

Founder and Director of Company Secretary Australia, Erin has experience in company secretarial roles for various publicly listed and unlisted entities, including the not-for-profit sector. Prior to this Erin worked in Executive Support and Managerial roles across a number of organisations.