Every minute counts at a traumatic incident, and those minutes are even more precious when medical services are hundreds of kilometres away for those working in remote operations in energy, resources and infrastructure projects.
CareFlight helps to close gaps in emergency response for remote industry projects and brings hospital level treatment to the patient at the scene, resulting in earlier patient intervention and improved outcomes for your employees.
Did you know that the average cost of a workplace injury in the resources sector is an estimated $215,000 in compensation and lost productivity? Recent estimates put the cost of work-related injury and illness in Australia at more than $28.6 billion annually.*
Is your Emergency Response Plan adequate?
For many energy, resources and infrastructure companies, there can often be gaps in the site-specific Emergency Response Plans (ERPs) that operators may be unaware of. These gaps and/or omissions within ERPs have the potential to cause delays and/or uncertainty in responding to accidents, incidents or injuries sustained to personnel working in remote locations. As a consequence, this may contribute to poor patient outcomes and ultimately lead to formal post-incident investigations.
Some questions to ask yourself about your organisation’s ERP:
- Is the local site plan to simply call 000 and hope for the best?
- How far away are emergency services from the location?
- How are you coordinating emergency services?
- Are emergency services aware of the operations onsite and how to access the area?
- What would you do if a serious medical emergency or mass casualty event occured at a remote site today?
- Are your onsite staff current and confident with first-aid treatment?
- Have the onsite medical devices been checked and certified recently?
- Are the onsite consumables within their expiry date, well stocked and ready to use?
- What is the cost of responding to an incident, not just in dollar terms, but also the related impacts on staff as a result of an incident.
Companies operating in remote locations have various regulatory obligations with respect to the health and safety of their employees. Accordingly, we encourage the regular review of site-specific Emergency Response Plans (ERP), coupled with real-world scenario testing.
CareFlight can provide you with a review of the relevant Emergency Response Plans for your organisation or specific work sites, particularly those in remote areas.
Request an Emergency Response Plan Review
CareFlight can conduct a no-obligation review of your Emergency Response Plan.
Request ERP Review
Why engage CareFlight for clinical support?
Having CareFlight integrated with your operations is like having direct access to a hospital when your team needs it, wherever they are.
When an accident occurs on site, your employees can receive faster and more comprehensive medical intervention with direct access to CareFlight’s Critical Care Consultant (Dr) to seek advice on a patient case. With CareFlight’s support you can reduce the severity of patients condition and reduce need for medical evacuation. A faster and effective response means improved patient outcomes and increases the likelihood that your employees make it home to their families, and back to work faster.
When aeromedical evacuation is required, CareFlight provides an integrated response that results in a faster medevac activation response by talking directly to CareFlight, who are familiar with your operations. CareFlight ensures the right aviation and clinical assets are tasked for the appropriate situation.
Not having an integrated medical emergency provider poses significant risks to your organisation, not limited to reputational damage, employee morale and wellbeing, higher injury compensation costs as well as potential regulatory penalties. The organisations within the energy, resources and infrastructure sector that have engaged CareFlight over the last 13 years have peace of mind that they are not only compliant, but giving their employees the best possible outcome following an incident.
When you engage CareFlight for Remote Operations Clinical Support will receive:
- 24/7 access to CareFlight’s doctors and nurses via telehealth giving onsite first responders and paramedics a direct line for medical advice in emergencies.
- Emergency Response Plan development, consultation and real-world scenario testing to identify and close gaps in your ERPs that leave your organisation exposed.
- Faster medevac activation response by talking directly to CareFlight, who are familiar with your company’s operations and site-specific access requirements. Reducing the time for employees to get the help they need.
- Ability to store specialist medications securely onsite which can be administered by an onsite paramedic or first-aider under supervision from a CareFlight doctor via telehealth. Expediting employee medical treatment.
- Access to specialised remote emergency trauma training for onsite first-aiders or paramedics and regular first-aid training onsite to ensure your organisation remains compliant.
- CareFlight can provide dedicated on-site clinicians for particularly high-risk project stages during construction, operations or decommissioning. This can include fit for purpose 4×4 ambulances and on-site clinic and equipment.
Remote Telehealth Support
24/7 Immediate access through a direct line of communication with CareFlight for medical advice from doctors, nurses and paramedics.
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Direct Aeromedical Tasking
Faster medevac activation response by talking directly to CareFlight, who are familiar with your company’s operations. Ensuring the right aviation and clinical assets are tasked for the appropriate mission situation.
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Medical Equipment and Pharmaceuticals
Our team can provide equipment and pharmaceuticals deployed to your site for clinician use and covered by a ‘Poisons Permit’. We will source and supply everything needed to begin treating any patients safely and effectively on-site by trained clinicians.
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Onsite Topside Support
Some clients have a requirement for, while others opt for the added security of clinical personnel deployed on-site. Clinical personnel have the necessary skills, experience and equipment to respond to remote emergency situations
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Education and Training
CareFlight is a Registered Training Organisation. Tailored education services provide industry specific courses to ensure people have the compliance, competence and confidence to deal with traumatic incidents in industrial and remote areas.
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Clinical Governance and ERP Development
Clinical governance including site specific ERP assessments and clinical and paramedic protocols. Incident case review. As well as full employee first-aid training program administration and management.
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