Professional Services

CareFlight provides a full-spectrum of integrated and customised aeromedical, clinical, consultative and education services to health departments, private enterprise, emergency services and government entities across Australia and the Asia Pacific.


Our experience is built on our world-leading Clinical Governance and patient-centric approach.

We tailor our solutions to meet the most complex requirements, evidenced by over 37 years supporting clients and ensuring the best possible patient outcomes.

With over 700 staff, an integrated fleet of aircraft, a road fleet (dedicated to patient transport services), a first-class team of clinical educators, and an agile logistics operation supported by our two 24/7 dedicated operations centres in Darwin and Sydney; CareFlight can offer a seamless end to-end clinical operation for clients, or customised unbundled offerings to best suit your needs.

We understand that our commercial customers want value for money, great account management and the assurance that their employees’ safety is paramount.

CareFlight has built an enviable reputation for its responsiveness, reliability and trustworthiness – attributes which minimise risk and exposure to clients. By partnering with CareFlight, our customers are demonstrating their commitment to corporate social responsibility.

CareFlight operates a range of professional aeromedical, aviation and medical services nationally and throughout Asia Pacific. We partner with our customers to ensure they are prepared to respond in some of the most challenging situations.

We provide:

  • First aid and bespoke clinical training to ensure our customers teams are confident enough to act in the event of an emergency
  • Rapid response urban helicopter response in partnership with New South Wales Health
  • Remote clinical retrieval to areas like the Top End with Northern Territory Health
  • Search & rescue services for organisations like the Australian Maritime Services (AMSA)
  • Pilots, aircrew and engineers to assist organisations such as New South Wales Rural Fire Service manage bushfire threats
  • Critical and emergency care, by providing CareFlight trained doctors to New South Wales Ambulance for fixed wing, rotary wing and road ambulance operations
  • Patient transfer services for seriously ill and injured patient’s interstate and overseas
  • Providing end-to-end aeromedical services for companies who employ people in remote onshore and offshore facilities
  • Transferring patients using specially modified air and road transport vehicles in regional areas for specialist treatment in major hospitals

If you would like to know how CareFlight can support your business, please call our team at HelpPoint on: 1300 655 855 (within Australia) +61 2 9893 7683 (outside Australia).