CareFlight is the only medical retrieval organisation in Australiasia that owns and operates its own fleet of dedicated jets, turbo prop aircraft and helicopters, providing a national and international integrated air ambulance service.
Our specialist clinical teams are all highly skilled and are trained to work together to provide the best clinical care for patients. Our doctors work at leading teaching hospitals and are specialists in critical care, namely emergency medicine, intensive care or anaesthetics. Our nurses are from intensive care and emergency departments and are aviation nursing trained. They are experienced in managing critically ill and injured patients in out-of-hospital and transport environments.
Our experienced centralised logistics officers are based in Sydney at HelpPoint, our logistics and communications hub, and are available 24 hours a day, seven days a week to answer questions and provide support. They manage domestic and international end-to-end medical retrievals from anywhere to anywhere and will be your dedicated point of contact for the duration of the retrieval. This logistics officer will guide you through the process and take care of all aspects of the coordination and transfer including:
- Pre retrieval preparation and planning
- Flight planning and crewing
- Liaison with travel insurance and assistance companies (when applicable)
- Coordination between hospitals
- Ground ambulance transfers
- International flight clearances
- Customs and security clearances
- Emergency visas (when required)
- Weather reports
- Commercial clinical medical escorts clearances when an air ambulance is not required.
Patients are transported on multiple modes of appropriately equipped transport including jets, turbo prop aircraft and road ambulances for patient comfort and safety. Our jets and turbo-prop aircraft are conveniently located in Sydney and Darwin, so we are well placed to travel to international locations including Norfolk Island, New Zealand, Asia, Micronesia and Pacific regions.
Careflight is the only medical retrieval organisation in Australasia to hold ISO9001 and European Aero Medical Institute (EURAMI) accreditation, so when you book a retrieval with CareFlight, you are in safe hands.
CALL THE HELPPOINT TEAM TO BOOK AN AIR AMBULANCE OR FIND OUT HOW CAREFLIGHT AIR AMBULANCE CAN ASSIST